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Frequently Asked Questions

The answers to all your questions

  • Is podiatry covered by Medicare?
    If you are referred by your GP under a Enhanced Primary Care Plan or a Chronic Disease Management Plan you are eligable for up to 5 visits per year to us and these are partially covered by Medicare.
  • Do I need a referral to come and visit a podiatrist?
    No you don't need a referral if you are a private patient. If you are a DVA card holder you will need a referral from your GP. Your GP may also refer you for one or more visits under a Enhanced Primary Care Plan, which is partially covered by Medicare.
  • Do you do ingrowing nail surgery?
    Yes, we offer convenient, non-invasive nail surgery in the clinic to treat acute and chronic ingrowing nails. More complex cases may require treatment at a local hospital.
  • Do you do wart surgery?
    Yes, we can remove warts surigcally (via a procedure called a curettage) in the clinic.
  • Do you have HICAPS?
    Yes, we do have HICAPS, so you can claim on the spot if you bring your private health card with you.
  • Do you offer pensioner discount?
    Yes, For aged pension and health care card holders we offer lower consultation rates between 9am to 4pm on weekdays.
  • Do you sterilise your equipment?
    Yes. All instruments are cleaned and sterilised after each use in accordance to current Australian Sterilisation Guidelines. Many items that we use are sterile and disposable.
  • How long does an appointment run for?
    New patient or re-engaing patient appointments generally run for up to 40 minutes in length. Subsequent appointments generally run for 20 minutes in length. If you have complex foot issues we may require a longer appointment. For biomechanical assessments/scanning and minor surgical procedures please allow at least 40-60 minutes.
  • Is Podiatry covered by private health insurance?
    It depends on your level of cover but podiatry is generally covered by most private health fund extras cover. You need ot check with your health fund to see if you are covered and if any waiting periods apply.
  • Is there parking available?
    Yes, right in front of our building on our premises. There is a disabled parking bay available and wheel chair access.
  • What are your opening hours?
    We are open Monday to Friday 8.20am-5.00pm. On Tuesday and Thursdays we offer late appointments until 6.00pm. The clinic is also open every second Saturday morning 8.00am-12.00pm.
  • What does a podiatrist do?
    For a detailed description of what a podiatrist does (as well as what a Podiatric Surgeon does) see this post
  • What is an orthotic and what is it used for?
    Orthotics are devices that are placed in your footwear under your feet, and are designed to support and improve the function of the foot. They are effective for wide variety of musculoskeletal complaints or injuries. There are various types of orthotics. Custom made orthotics are the preferred type as they are designed and made for your specitic needs.
  • What is Low Level Laser Therapy?
    Low level laser therapy is a painless, non-invasive treatment that uses light therapy to reduce inflammation, reduce pain and promote tissue healing. It is used for acute and chronic musculo-skeletal injuries, trigger points/myofascial pain and neurological pain.
  • What is the BodyTech treadmill?
    This machine is the latest in foot analysis technology (and the only one in WA). It allows us to look at your foot position, foot pressure, balance and stability when you are standing, walking or running. We use it for insights into how you function, and to for educational purposes to demonstrate this to you.
  • What is your privacy policy?
    We are commited to protecting your privacy. We will ony use the information that we collect about you lawfully and the personal information which we hold will be held securely in accordance with our security policy and the law. we comply with The Privacy Act 1988 (Cth) as amended and related legislation. Our privacy policy can be found here.
  • What should I bring to my appointment?
    To ensure that the practitioner has all the information to best treat you, please bring the following items (if relevant) with you to your appointment: Private Health Fund Card, Scans and X-ray films. Current orthotics, shoes that you reguarly wear (work, sport etc)
  • When can I go back to work after toenail surgery?
    In most cases after clinic-based toenail surgery, you can return to work the next day. If you have to wear steel-capped boots or enclosed shoes, it may be better to have a few days off. For more complex procedures you may need a week off work, this can be discussed prior to your surgery. If you need time off work, we can provide a sick note.
  • Will my treatment hurt?
    We aim to provide a comfortable experience for everyone. We pride ourselves on educating the patient about the treatment process, and using a gentle approach. If we need to administer local anaesthetic, we can do this with minimal to no discomfort. In the case of surgical procedures, we can also provide you with medicine to enable you to feel less anxious if necessary. Surgical patients may also elect to have a general anaesthetic performed by a Specialist Anaesthetist at a local hospital.
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