Frequently Asked Questions
Find answers to common questions about our podiatry services and clinic policies.
Do I need a referral to see a podiatrist?
No, you don't need a referral to see a podiatrist. However, if you have private health insurance, some policies may require a referral for certain treatments. We recommend checking with your health fund.
What should I bring to my first appointment?
Please bring your Medicare card, any relevant insurance cards, a list of current medications, and any previous medical reports or X-rays related to your foot condition. Also, bring the shoes you wear most often.
How long is a typical appointment?
Initial consultations typically take 45-60 minutes, while follow-up appointments are usually 30 minutes. Complex treatments may require longer appointments.
Do you bulk bill?
We offer bulk billing for eligible patients with a valid Medicare card and referral. Please contact our clinic to discuss your specific situation.
What conditions do you treat?
We treat a wide range of foot and ankle conditions including heel pain, ingrown toenails, diabetic foot problems, sports injuries, bunions, and biomechanical issues. We also provide orthotics and general foot care.
How often should I see a podiatrist?
This depends on your individual needs. Some patients require regular maintenance visits every 6-8 weeks, while others may only need treatment for specific conditions. We'll discuss the best treatment schedule for you.
Do you provide orthotics?
Yes, we provide custom-made orthotics designed specifically for your feet and condition. We use the latest technology to ensure the best fit and effectiveness.
What payment methods do you accept?
We accept cash, EFTPOS, credit cards (Visa, MasterCard), and HICAPS for private health insurance claims. Payment is due at the time of service.
Still Have Questions?
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